EParts Services LLC (“eParts,” “we” or “us”) and its affiliates, are committed to being transparent about our privacy practices and protecting your data. This privacy notice aims to inform you about how we collect, use, disclose and store information about you when you interact with our websites and services.

This privacy notice will notify you of the following:

• What information we collect;
• With whom it is shared;
• How it can be corrected;
• How it is secured;
• How policy changes will be communicated; and
• How to address concerns over misuse of personal data.

We may collect personal information in the following categories:

• Identifiers (such as name and e-mail)
• Customer records information (such as name, telephone number, and office address)
• Commercial information (such as the products you have ordered or considered, as well as your purchasing history)
• Internet activity information (such as browsing and search history within our platform)
• Geolocation data (such as the city you are in and your IP address)
• Employment-related information (such as the company that you work for)
• Inferences (such as preferences and behavior within our platform)

We use your IDENTIFIERS to authenticate you in our website and to provide support to you through the purchasing process.

We use CUSTOMER RECORDS INFORMATION to provide you with our services, customer service, and personalized marketing offers.

We use COMMERCIAL INFORMATION to provide you with purchase history reporting, customer service, personalized marketing offers, product recommendations, and other services.

We use INTERNET ACTIVITY INFORMATION to enhance our services (such as improved search results) and to provide features such as “Your Activity”.

We use GEOLOCATION DATA to handle location based commercial agreements, improve fraud detection and platform security, account for location based regulations, and provide improved sales and customer support.

We use EMPLOYMENT-RELATED INFORMATION as a means of keeping users connected to their company accounts.

We use INFERENCES to improve our user experience and provide recommendations and personalized marketing.

We collect IDENTIFIERS from consumers directly and/or their employers.

We collect CUSTOMER RECORDS INFORMATION from consumers directly.

We collect COMMERCIAL INFORMATION from consumers directly, from employers, and from public record.

We collect INTERNET ACTIVITY INFORMATION from consumers directly.

We collect GEOLOCATION DATA from consumers’ devices.

We collect EMPLOYMENT-RELATED INFORMATION from consumers directly and from employers.

We collect INFERENCES from analyzing consumers’ use of our platform.

You have the right to request access, erasure, restriction, and portability of your personal data. You have the right to opt-out of the sale of your personal information.

You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number provided on our website:

• See what data we have about you, if any.
• Change/correct any data we have about you.
• Have us delete any data we have about you.
• Express any concern you have about our use of your data.

You may submit data requests to us either by phone at +1 (844) 722-7278 or by email at [email protected].

We do not sell personal information.

We share and disclose information about our users in the following limited circumstances:

• Vendors, consultants, and other service providers who employ to perform tasks on our behalf. These companies include (for example) our payment processing providers and website analytics companies (e.g. Heap Analytics). eParts remains responsible for ensuring that such third party agent or service provider processes your information to the standard required by the applicable privacy laws.
• Legal obligations such as to public authorities or regulators.

We use “cookies” on this site. A cookie is a piece of data stored on a site visitor’s hard drive to help us improve your access to our site and identify repeat visitors to our site. Cookies can also enable us to track and target the interests of our users to enhance their experience on our site. The information in cookies does not usually directly identify you, but it can give you a more personalized experience. Because we respect your right to privacy, you may block the use of or disable cookies. However, blocking cookies may impact your ability to use certain features of our platform.

In order to use this platform fully, a user must first complete the registration form. During registration a user is required to give certain information (such as name and email address). This information is used to contact you about the products/services on our site in which you have expressed interest.

We request information from you on our order form. To buy from us, you must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill your orders. If we have trouble processing an order, we’ll use this information to contact you.

This web site contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

From time-to-time our site requests information via surveys. Participation in these surveys is completely voluntary and you may choose whether or not to participate and therefore disclose this information. Information requested may include contact information (such as name and shipping address). Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for “https” at the beginning of the address of the web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (e.g, billing or customer service) are granted access to sensitive information (such as credit card data). The computers/servers on which we store sensitive and/or personally identifiable information are kept in a secure environment.

Whenever material changes are made to the privacy notice, we will send an email with a way to see the new policy to every email address actively registered in the platform.

If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at +1 844.722.7278 or via email at [email protected].